Privacy Policy

TWIGA HOUSE – Zanzibar

Last updated: November 2026

1. General Information

We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how personal data is processed when you visit our website or contact us.

Our website provides information about TWIGA HOUSE, a privately owned accommodation in Zanzibar, Tanzania, and allows visitors to submit inquiries.

2. Data Controller

The person responsible for processing personal data is:

TWIGA HOUSE
[Full name of the responsible website operator]
[Required contact and postal address details]
Email: [Contact email address]

3. Website Hosting and Technical Data

When you visit our website, our hosting provider may automatically process certain technical information, including:

  • IP address
  • Date and time of access
  • Pages visited
  • Browser type and operating system
  • Technical connection information

This information is processed to ensure the security, stability and proper operation of our website.

Where the GDPR applies, the legal basis is Article 6(1)(f) GDPR (legitimate interest in operating a secure website).

Hosting provider: [Insert provider]

Technical data is retained only for as long as necessary for operational and security purposes.

4. Contact Form

Our website provides a contact form through which visitors can send inquiries about TWIGA HOUSE.

When you submit the form, we process the information you provide, including your name, email address and message.

This information is used solely to respond to your inquiry and communicate with you.

Where the GDPR applies, the legal basis is Article 6(1)(b) GDPR for pre-contractual inquiries or Article 6(1)(f) GDPR for other inquiries.

Your information will be deleted when it is no longer required, unless applicable legal retention obligations require otherwise.

5. Instagram

Our website contains a link to our Instagram profile.

When you click the Instagram button, you leave our website and are redirected to Instagram.

If the button is a simple external link without embedded Instagram features, merely visiting our website does not directly transmit data to Instagram through that link.

Once you visit Instagram, the privacy practices of the platform provider apply.

For further information, please visit: https://privacycenter.instagram.com/policy/

6. Cookies and External Services

Our website may use technically necessary cookies or similar technologies to ensure its basic functionality.

Any additional cookies or external services depend on the website’s actual technical configuration and installed WordPress plugins.

Where legally required, such technologies will only be used after obtaining the appropriate consent.

7. Sharing of Personal Data

Personal information is shared only where necessary to operate our website, respond to inquiries or comply with legal obligations.

Recipients may include hosting providers, email service providers and technical service providers.

Where personal data is processed outside the European Union or European Economic Area, applicable data protection requirements will be observed.

8. Your Rights

Where the GDPR applies, you may have the following rights, subject to applicable legal requirements:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your personal data
  • Restriction of processing
  • Data portability
  • Objection to certain processing activities
  • Withdrawal of consent at any time, without affecting previous lawful processing

You also have the right to lodge a complaint with a competent data protection supervisory authority.

9. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss and misuse.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or the functionality of our website.